Case Study

The Mercantile Hotel

Elevating heritage protection through integrated surveillance and access control systems in a luxury hospitality environment.

Project Overview

Located in the heart of the historic district, The Mercantile Hotel required a security overhaul that respected its architectural integrity while providing world-class safety for its high-profile guests. CREATE SECURITY was tasked with designing a seamless, invisible infrastructure.

LOCATIONNew Orleans, LA
SCOPEFull Integration
Interior Lobby

The Challenge

The primary obstacle was implementing a modern 4K surveillance network and biometric access control within a building listed on the National Register of Historic Places. Standard drilling and visible cabling were strictly prohibited, demanding a creative engineering approach.

  • securityPreservation of 19th-century masonry and woodwork.
  • visibility_offInvisible hardware placement to maintain aesthetic luxury.
  • wifiComplex signal routing through thick historical walls.
Historic Detail

The Solution

We deployed a bespoke AI-driven security ecosystem that utilizes the building's existing utility cavities for a zero-impact installation.

AI Surveillance Mesh

360-degree coverage using miniaturized 4K sensors with behavioral analytics to detect anomalies before incidents occur.

Security control room
fingerprint

Biometric Entry

Encrypted fingerprint and mobile-key access for all guest suites and restricted staff areas.

99.9%

System Uptime

hub

Centralized Command

A unified dashboard allowing management to monitor all safety protocols from a single mobile device.

format_quote

“CREATE SECURITY understood that our guests expect safety to be absolute but invisible. Their team managed a complex installation in a historic building with surgical precision. It’s security, elevated to an art form.”

David Vaughey
David VaugheyManaging Director, The Mercantile
M
Luxury hotel suite with city view
0
Incidents since install
100%
Guest Satisfaction
24/7
Proactive Monitoring
4K
Native Resolution